Privacy Policy

Supply Junkie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.supplyjunkie.com or contact us for material sourcing and importing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with us.

Personal Data You Provide

When you fill out a quote request form, contact form, or catalog access request, we collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Company or business name
• Project details and material requirements
• Mailing or job site address (when provided)

Automatically Collected Data

When you visit our website, certain information may be collected automatically by our servers or third-party analytics tools, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This data is used in aggregate form to understand how visitors use our site and to improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests, inquiries, and messages
• To prepare and deliver sourcing quotes and proposals
• To process catalog access requests
• To communicate updates about your order or project
• To send occasional marketing or informational emails (you may opt out at any time)
• To improve our website, services, and customer experience
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email delivery services, hosting providers), provided they agree to keep your information confidential.
• Manufacturers and Freight Partners: To fulfill your sourcing requests, we may share relevant project details with our manufacturing and logistics partners. We share only what is necessary to complete your order.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to:

• Maintain your session when logged into the admin portal
• Remember your preferences
• Analyze website traffic via analytics tools (e.g., Google Analytics)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Quote requests and lead information are retained to support ongoing business relationships and to fulfill any legal or accounting obligations. When your information is no longer needed, we will securely delete or anonymize it.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS, and access to internal admin tools is protected by authentication. While we take reasonable steps to secure your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on TikTok, Instagram, and LinkedIn. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the email address below. We will respond to your request within a reasonable timeframe.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: